Parent Involvement
Parents are welcome at any time to visit their child at the Centre and we encourage them to talk to their child’s teacher directly whenever possible. Our staff work closely together and hopefully interactions are positive, helpful, kind and understanding. Yet we expect that from time to time that there may be miscommunication and people will experience some conflict or have a concern. Should an educator make a mistake or if there is a miscommunication, we, the board of directors’, the administrator and the program supervisor, would appreciate it if you could tell us.
Sometimes we cannot make the changes that you might request, however we ALWAYS want to hear your suggestions. Our goal at the Mattawa Child Care Centre is to offer your family the best possible child care services and in order to do that, we need your input, your suggestions, your questions and concerns.
Daily Contact
The Educators at our Centre will communicate with you on a daily basis regarding your child’s daily activities either at the beginning of the day or at the end of the day when available.
Telephone
Parents are welcome to call the program phone for any reason at (705) 744-0957, including questions, updates or changes to your children's schedule. The office phone line (705) 744-5366 is open for any questions, concerns or inquiries. We are happy to provide information and assistance as needed.
Daily Communication Through Brightwheel
We use Brightwheel as our main communication tool to keep families connected throughout the day. Instead of paper communication sheets, all updates are shared directly through the app. Parents can log in at any time to see photos, daily activities, routines, meals, and important notes from their child’s educator.
Brightwheel also allows families to share helpful information with us—such as changes to pick-up plans, early appointments, or anything happening at home that may support your child’s day. This helps us better understand and respond to your child’s needs. Parents are encouraged to message the app for any questions or updates regarding your child.
We encourage parents to check Brightwheel regularly to stay informed and engaged. It’s an easy and secure way to make sure that no important information is missed.
Parent Information Board
Our Parent Board has a wealth of information available for parents. We post notices from the Nipissing Parry Sound Health Unit, Community Events Calendars, our Centre’s Monthly Newsletter as well as a number of Parent Resources and Publications related to parenting.
Monthly Newsletters
Newsletters can be found on our Facebook page for parents to view. They are shared monthly and include important dates, program updates, closures, and other essential information.
